Shipping policy
At Velviter, we aim to deliver your order as quickly and safely as possible.
📍 Shipping Locations
We currently ship across India.
⏱️ Order Processing Time
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Orders are processed within 24–48 hours after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
🚚 Delivery Time
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Standard Delivery: 5–7 business days
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In some remote locations, delivery may take up to 8–10 business days.
Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.
💰 Shipping Charges
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Free Shipping on all orders across India.
💵 Cash on Delivery (COD)
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Cash on Delivery is available for most serviceable pin codes.
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Please ensure the provided phone number and address are correct to avoid delivery issues.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.
❗ Delays or Issues
If your order is delayed beyond the expected delivery time, please contact us at:
📧 support@velviter.com
We’re always happy to help.
❌ Incorrect Address / Failed Delivery
Velviter is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.